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[Manual] Why Does YouTube state that my channel has not been authenticated in spite my channel has been verified? (EN/ID)



Hi, this is CameraFi Live team.

Today I would like to tell you why your channel is unauthenticated. For YouTube live-streaming, your account/channel should be verified for YouTube live-streaming.

YouTube live-streaming certification process is NOT received per account but rather, You should get one certification per channel.

In other words, when your YouTube account(A) has two channels; one basic account channel(a) and sub-channel(b), You should get different certification for each channel.


When you first log-in to CameraFi Live, your basic account channel(a) is selected. If you have two or more channels, you should choose the channel where you got the YouTube live-streaming certification. Many people are authenticated on the a basic channel(a) and live-stream on the unauthenticated channel(b).  The issue is caused because the channel that you’d like to broadcast is not the authenticated channel.

 In this case, what should we do?
1. Go to YouTube website.
2. On the right top, click the profile image and go to the YouTube Studio.

3. Go to Settings  – Channel - Feature eligibility.

4.  Check if it is Enabled for Features that require phone verification.

If you haven't verified your YouTube account, please read the manual below;

I hope this posting was helpful for solving your YouTube live-streaming error.


Thank you.

Comments

  1. Hi my channel is verified so now what i have to do

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    Replies
    1. If your channel is verified, you can broadcast live on YouTube. If you have any issues, could you send us the email with a log.db file and a screenshot of the problem via Settings - Feedback - Report a Bug in CameraFi Live app? We'll quickly try our best to help you out.

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