Hi, this is the CameraFi Live Team. :)

Today, we are bringing you a new guide to make your live stream more stable!

If you have experienced any issues such as buffering or disconnection during the live stream, please refer to this post.

1. Do not connect to both WiFi and mobile data (LTE, 5G, etc.) at the same time. Please choose only one connection.

If both WiFi and mobile data are enabled, switches between WiFi ↔ mobile data may cause the live stream to disconnect. 

For a more stable stream, choose the most stable network between WiFi and mobile data, and disconnect the network you are not going to use . Also, when you choose mobile data, we recommend using LTE rather than 5G.

2. Please check the internet upload speed before live streaming.

The most important thing for a stable live streaming is the upload speed.

If you search 'Internet Speed Test' on the Google Play Store, there are various apps that can help you check the upload speed available for download. 

Please download the one you prefer and measure the upload speed before live streaming.

*You can also test your Internet speed via the link below. Please click ‘Show more info’ to check your upload speed.
- Internet Speed Test: https://fast.com/

Network Speed Measurement Tips
- Make sure you are measuring ‘upload speed’, NOT download speed.
- The more times you measure, the more accurate you will measure it.
- If the upload speed varies significantly with each measurement, the live stream may be unstable.

We recommend setting the bitrate at about 75% of upload speed. For example, if the upload speed is 81.5Mbps, the maximum bitrate would be 6100kbps (61Mbps), which is 75% of the upload speed.

Please refer to the table below and set the resolution/video quality/bitrate according to the upload speed.

* This table does not take into account the server status of platforms such as YouTube, Twitch, or Facebook. Please note that additional adjustments are required according to the bitrate and upload speed provided by each server.

3. Close all the other apps before live streaming.

Running multiple background apps during live streaming can cause problems such as overheating and poor device performance. Please turn off all background apps and launch CameraFi Live app. 

*One more tip!

When using both Wi-Fi and Bluetooth at the same time, please connect to 5GHz Wi-Fi. If you use the 2.4 GHz, it may interfere with Bluetooth and affect the broadcasting quality.

Please refer to this guideline to achieve a more stable live streaming with CameraFi Live.

Thank you!